Delivery FAQ

Do you offer free shipping?

Yes! At this time, free shipping is available for all orders. Please note that this is subject to change at any time, so be aware of possible shipping charges on future orders that were not charged on previous orders.

How soon will I receive my package after my order placed?

There are two key factors that will determine when you will receive your package:

1. Item Processing Time: The processing time is the time it takes for the seller to prepare the item(s) for shipment. There are different processing times for different items depending on the product category and volume. Typically, it takes around 5 to 7 business days* to process the order.

2. Shipping Method: Delivery time varies with each shipment. Time in transit varies depending on where you are located and where your package is coming from. Most of our products, with the exception of our Mom Shop items (hand-made items by local mompreneurs), are shipped from China.

*Please also note that due to the current Covid-19 (Coronavirus) pandemic, there may be additional delays on orders. We will try our best to get the order to you as soon as possible.

For any additional questions, please send us an email at hello@themomempire.com. We are happy to help!