How long does shipping take?
Orders are processed Monday thru Friday, excluding major holidays. Most deliveries take 3-4 weeks unless otherwise stated in the product description.
Can I cancel my order?
Once your order is confirmed, we immediately start processing your order and it cannot be canceled. We do offer super easy returns.
Can I change my order?
Once your order is confirmed, we immediately start processing your order and it cannot be changed.
Can I track my order?
Once shipped, you’ll receive an email with your tracking number.
Need to Return Something?
We’re really sorry to hear this! Don’t panic, The Mom Empire makes the return process as seamless as possible. Use the form below to submit a refund request.
The Mom Empire Return Policy
- Something not right? No problem. Let us know and we will get it sorted out.
- Items must be in same condition as received; all items are thoroughly inspected before action is taken.
- You have 20 days from the date the item was delivered to make a return
- Orders placed separately cannot be returned as one. This will slow down the refund process.
We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within 6-10 business days, depending on your card issuer’s policies.
If you have any questions on how to return your item to us, contact us below.